Provisions Applicable To All Rates
Late Payment Fees
The due date for all bills is seventeen (17) days after the billing date. For residential and general service customers, a late fee of 10% of the first $3.00 or less, plus 3% on the net in excess of the first $3.00 will be assessed to all bills received after the due date. If any delinquent balance exists, all payments the Cooperative receives shall first be applied to the delinquency. For all other customer classes, the late payment charge shall be five percent (5%) of the current bill unless the customer’s contract for service establishes different terms.
A trip charge of $50.00 will be made, in addition to rates for service, when it is necessary for an employee of the cooperative to go to a member’s premises to disconnect service due to nonpayment.
When service has been disconnected by utility and a second trip is necessary to reconnect service, between the hours of 8:00 a.m. and 3:00 p.m., Monday-Friday, a charge of $50.00 must be paid by the member before service will be reconnected during regular business hours except as outlined below.
Additionally, if service is to be reconnected anytime AFTER 3:00 p.m., Monday-Friday or anytime on Saturday or Sunday, an overtime fee of $100.00 must be paid before service will be reconnected.
When a reconnection of service is made for member at the same location within a twelve month period of time the service was disconnected at the member’s request, these provisions shall apply.
“Insufficient Funds” Check Charge
In the event that the Corporation is required to reimburse the bank for an “insufficient funds” check deposited by the Corporation which was received by the Corporation from a member in payment of a bill, a charge of $35.00 must be paid or this charge added to the amount due the Corporation by said member, which shall be in addition to any other charges assessed by this rate schedule.